For help and advice with Homesearch ring

0344 9 02 02 02

Property Search

Due to some remaining issues following the pandemic, you may find that it takes longer than usual to get in touch with us. We are still working hard to get to you as soon as we can and hope that the information below answers some of your questions.

Telephone call response

We are experiencing a high volume of calls at the moment and there may be a delay in answering your call. If your enquiry is urgent, please continue to contact us by phone.

Email responses

For any non urgent enquiries, please email us at homesearch@wdh.co.uk. It may currently take up to 20 working days to respond to email enquiries.

Immediately Available Properties

You could move into one of our immediately available properties straight away - with no deposit to pay and a tenancy for as long as you like.

Immediately available properties are available to working single people, families and couples and are not advertised on the weekly Homesearch cycle, but you still get all the advantages of being a WDH tenant.

More information on Immediately Available Properties

Viewing properties that you have been offered

Due to some remaining issues following the pandemic, it is taking us longer to arrange viewings of some properties. If you have been offered a property with WDH, please do not contact us, a member of Homesearch will contact you when the property is ready. If you are likely to become homeless in the near future, you can contact Wakefield Council on 01924 304360 for advice.

Thank you for your continued patience at this time.

Some properties maybe advertised whilst tenanted. Members should not visit or look round any property that is advertised and wait for WDH to offer an accompanied viewing if they are successful with their expression of interest.

Property Preferences

Please Note - The following property has been withdrawn from this week's advertising cycle, we are sorry for any inconvenience this may cause. If you had expressed an interest in this property, you can now place another expression of interest on an additional property that you are eligible for.

  • Withdrawn: Tudor House, Wakefield, - Reference No. - 5230

You can view all the properties from WDH and other Registered Social Housing Organisations that are available this week. However, you can only make an expression of interest when you have logged in.

To ensure that you don't waste your expressions of interest, once you have logged in you will only see the properties that match your eligibility criteria. You can make up to three expressions of interest per week in these properties.

Please ensure that you only express an interest in properties you wish to live in. WDH will suspend your membership if you refuse two reasonable offers of accommodation within a twelve month period.

Please note that from April 2013 if you claim Housing Benefit and you are of working age, your Housing Benefit will be reduced by the Council if they decide your home has too many bedrooms for your needs. This is due to a change in Government rules on Housing Benefit. The rules will assume couples and single adults aged 16 or over need their own bedroom. For children who live in the property full time:

  • Two boys or two girls aged under 16 will be assumed to share a bedroom,
  • as will a boy and girl both aged under 10.
  • No exceptions are made if you need an extra bedroom due to disabilities, for foster children, or a child who does not live full time in the property.

If this could apply to you, please think carefully about whether you could afford to pay the rent on the properties you express an interest in once any deduction to Housing Benefit has been made. It is a condition of our tenancy agreements that you pay your rent and other charges, and failure to do this could lead to you losing your home.

If you need to clarify if a property could be classed as too big for your needs, please contact the Homesearch team for advice on 0344 9 02 02 02, or use the feedback form. Further information on the Bedroom Tax can be found in the housing benefit changes leaflet for tenants.